Virtual queue & check-in service
NextUp is a virtual queue & check-in service, invented in New Zealand & went live in March 2020.
NextUp helps people wait comfortably and safely, and then helps them check-in smoothly to support social distancing.
NextUp provides check-in services for contact tracing to locations that require it - with various options for data collection.
NextUp is currently live in a number of locations and adding more locations daily.
NextUp is built on secure & proven technology from the major events industry.
NextUp has been helping hundreds of thousands of people so far.
There are 45 people in line for this supermarket.
They’re all waiting comfortably in their cars.
We are currently live in New Zealand with partners like New World, PAK’nSAVE, ASB, 2Degrees & other locations.
What NextUp offers
NextUp can be configured to support various solutions that help businesses operate
Contact Tracing
NextUp uses SMS & the mobile web to provide contactless check-in to locations that require data collection for contact tracing.
NextUp is 100% accessible, so works for people with or without mobile phones. No app is required to be used.
Order Pickup
NextUp helps people pickup their online orders easily. Rather than waiting around doorways etc, NextUp allows locations to manage the flow of people easily, so people simply get called up to collect their items when the location is ready for them
Need something specific?
NextUp has flexible building blocks, so the system can be configured to support any number of flows. Get in touch with our team and we’ll gladly see if we can help.
Virtual Queues
NextUp allows people to enter virtual queues and then be called into locations when that location is ready. This ensures social distancing and helps people wait safely & comfortably.
Mobile Valet
Things like dockets can be a thing of the past. The NextUp mobile valet lets people message in, then be told when their vehicle is ready for collection.
Callback
NextUp allows customers to join a mobile queue and then be called back by the location when they are free. This allows businesses to provide customer support, take sales or organise pickups in a smooth way.
Some of our customers using NextUp
Check us out in the news & on social…
New World Kumeu was first off the blocks… Such an awesome team there, doing an amazing job for their customers. Check out the video below for more info:
Our Story
NextUp helps people enter locations safely and confidently.
NextUp is a collective of who have come together to help create solutions to help people. We protect people’s health and keep businesses going.
Join our movement
Is your store open now, or are you planning for when you will open again soon? Find out about NextUp and how we can help your business function safely and efficiently.
Delivery Partners
Satellite
Satellite are providing specialist mobile and event technology to support NextUp.
Retail Dimension
Retail Dimension are providing specialist retail solutions for NextUp, to support on-site flow of people and safety solutions for staff.
Who is NextUp?
NextUp is a collective of people from the events, media, retail and activation industry who have all been impacted by the COVID-19 crisis in various ways. The team saw a need and wanted to try and help New Zealand through this time with their skills and experience.